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ICA – Psychology Division

Change Management Resources

32 articles

14 May 2026

Leadership Story 1 - Team Development and Morale (Zachary and Raveena)

This story showcases how INSP Zachary's empathetic leadership and genuine care have inspired his team to grow and thrive.

Leading People

14 May 2026

Leadership Story 3 - Know Your Why (Jason and Leon)

This story showcases how INSP Jason's curiosity and initiative in sense-making have empowered his team to embrace change confidently.

Leading People

14 May 2026

Leadership Story 4 - Supporting Covid Ops (Wilson and Charles)

This story showcases how ASP Charles' courage and empathy kept his team grounded and motivated through the COVID-19 crisis.

Leading People

14 May 2026

Leadership Story 6 - Caring for Others (Gerry and Haikal)

This story showcases how INSP Gerry's empathy and composure kept his team reassured and united through an unexpected quarantine crisis.

Leading People

1 May 2025

The Ten Steps of Crisis Communications

Build a crisis team, train spokespeople, plan forward, and communicate swiftly to protect the organisation's reputation.

Leading People

22 April 2025

Leadership Agility vs Chaos: How to Be Flexible Without Flailing

Agile leaders stay focused and intentional, while chaotic ones react impulsively, causing confusion and burnout.

Leading Task

28 March 2025

How Companies Can Prepare for the Future of Work (with Tips)

The future of work demands AI use, remote flexibility, lifelong learning, diversity, and focus on employee well-being.

Leading Task

28 February 2025

Unlocking Innovative Work Behaviour During Times of Crisis: The Role of Leadership and Vertical Trust

Effective crisis leadership involves sensemaking, decisive action, and trust to navigate uncertainty successfully.

Leading Self

24 February 2025

Leading Through Uncertainty: Leadership in Challenging Times

Lead through uncertainty by modeling empathy, setting a clear culture, supporting employee well-being and resilience.

Leading People

23 January 2025

How to Lead Through a Crisis

Take charge and act decisively, communicate transparently, and stay accessible to lead effectively through any crisis.

Leading Self