New Leader Resources
45 items
8 September 2026
Making the Most Out of Feedback
A guide to feedback channels, understanding feedback types, and using feedback to improve team performance.
8 September 2026
Leadership Styles
An overview of four leadership styles - Servant, Coaching, Visionary and Transformational - with examples from the ICA context.
8 September 2026
Journeying Through the 360 Feedback Exercise
A 3-phase 360 feedback guide: complete self-ratings, interpret feedback, and create an action plan to grow as a leader.
14 May 2026
Leadership Story 2 - Taking Charge (Jayan and Danish)
This story showcases how INSP Jayan's decisiveness and mutual respect across ranks have built a culture of trust and confidence.
14 May 2026
Leadership Story 5 - Staying Calm in Crisis (Barry and Victor)
This story showcases how INSP Victor's composure and adaptability turned a tense situation into a lesson in empathetic leadership.
14 May 2026
Leadership Story 7 - Personal Mastery (Amanda and Yan Xing)
This story showcases how INSP Amanda's quiet dedication and empathetic guidance have made her an invaluable pillar of support for her team.
14 May 2026
Leadership Story 10 - A Compassionate Leader (Eileen and Jack)
This story showcases how CI Eileen's selfless coaching and patience helped a discouraged colleague rediscover his confidence and succeed.
1 July 2025
How the Busiest People Find Joy
Busy people reclaim joy by sharing active, passion-driven, varied leisure and fiercely protecting free time.
27 March 2025
20 Leadership Behaviours That Undermine Trust and How to Restore It
Leadership missteps like inconsistency, lack of transparency, and poor listening erode trust.
26 March 2025
11 Causes for Leadership Failure (and How to Fix Them)
Poor leaders micromanage and avoid accountability - fix by communicating clearly, empowering teams, and owning mistakes.