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ICA – Psychology Division

New Leader Resources

42 articles

14 May 2026

Leadership Story 10 - A Compassionate Leader (Eileen and Jack)

This story showcases how CI Eileen's selfless coaching and patience helped a discouraged colleague rediscover his confidence and succeed.

Leading People

14 May 2026

Leadership Story 7 - Personal Mastery (Amanda and Yan Xing)

This story showcases how INSP Amanda's quiet dedication and empathetic guidance have made her an invaluable pillar of support for her team.

Leading People

14 May 2026

Leadership Story 5 - Staying Calm in Crisis (Barry and Victor)

This story showcases how INSP Victor's composure and adaptability turned a tense situation into a lesson in empathetic leadership.

Leading People

14 May 2026

Leadership Story 2 - Taking Charge (Jayan and Danish)

This story showcases how INSP Jayan's decisiveness and mutual respect across ranks have built a culture of trust and confidence.

Leading People

1 July 2025

How the Busiest People Find Joy

Busy people reclaim joy by sharing active, passion-driven, varied leisure and fiercely protecting free time.

Leading Self

27 March 2025

20 Leadership Behaviours That Undermine Trust and How to Restore It

Leadership missteps like inconsistency, lack of transparency, and poor listening erode trust.

Leading People

26 March 2025

11 Causes for Leadership Failure (and How to Fix Them)

Poor leaders micromanage and avoid accountability - fix by communicating clearly, empowering teams, and owning mistakes.

Leading Self

26 March 2025

Ways to Become Indispensable at Work

Become indispensable at work through exceeding expectations, mastering unique skills, and fostering collaboration.

Leading Self

19 March 2025

Flexible Leaders Avoid the Trap of Habitual Thinking - Do You?

Rigid leadership habits obstruct adaptability - cultivating flexible mindsets and habits is crucial to lead effectively.

Leading Self

5 March 2025

How to Handle Receiving Feedback (Step-by-Step Guide)

To grow from feedback, leaders should listen actively, reflect before reacting, seek clarity, revise and follow up.

Leading Self