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<title>ICA – Psychology Division — New Leader Resources</title>
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<item><title>Making the Most Out of Feedback</title><link>https://isomer-user-content.by.gov.sg/47/fb3325a1-613b-4e06-8514-05886a330720/Making%20the%20Most%20Out%20of%20Feedback.pdf</link><guid isPermaLink="false">urn:isomer:resource:405455</guid><description>A guide to feedback channels, understanding feedback types, and using feedback to improve team performance.</description><pubDate>Tue, 08 Sep 2026 00:00:00 +0800</pubDate></item>
<item><title>Leadership Styles</title><link>https://isomer-user-content.by.gov.sg/47/60c2b5ca-72b1-4f98-ba24-396cbdc7054c/Leadership%20Styles.pdf</link><guid isPermaLink="false">urn:isomer:resource:405454</guid><description>An overview of four leadership styles - Servant, Coaching, Visionary and Transformational - with examples from the ICA context.</description><pubDate>Tue, 08 Sep 2026 00:00:00 +0800</pubDate></item>
<item><title>Journeying Through the 360 Feedback Exercise</title><link>https://isomer-user-content.by.gov.sg/47/88baec7a-c9dc-4348-8f87-7d4f99f433fc/Journeying%20through%20the%20360%20Feedback%20Exercise.pdf</link><guid isPermaLink="false">urn:isomer:resource:405452</guid><description>A 3-phase 360 feedback guide: complete self-ratings, interpret feedback, and create an action plan to grow as a leader.</description><pubDate>Tue, 08 Sep 2026 00:00:00 +0800</pubDate></item>
<item><title>Leadership Story 2 - Taking Charge (Jayan and Danish)</title><link>https://isomer-user-content.by.gov.sg/47/ba334c67-d8d2-4e2d-98c4-2729fc1fbf19/Leadership%20Story%202%20-%20Taking%20Charge%20(Jayan%20and%20Danish).pdf</link><guid isPermaLink="false">urn:isomer:resource:252654</guid><description>This story showcases how INSP Jayan&apos;s decisiveness and mutual respect across ranks have built a culture of trust and confidence.</description><pubDate>Thu, 14 May 2026 00:00:00 +0800</pubDate></item>
<item><title>Leadership Story 5 - Staying Calm in Crisis (Barry and Victor)</title><link>https://isomer-user-content.by.gov.sg/47/b52cc8d2-d47a-42e4-b202-3bd118c3bef6/Leadership%20Story%205%20-%20Staying%20Calm%20in%20Crisis%20(Barry%20and%20Victor).pdf</link><guid isPermaLink="false">urn:isomer:resource:252657</guid><description>This story showcases how INSP Victor&apos;s composure and adaptability turned a tense situation into a lesson in empathetic leadership.</description><pubDate>Thu, 14 May 2026 00:00:00 +0800</pubDate></item>
<item><title>Leadership Story 7 - Personal Mastery (Amanda and Yan Xing)</title><link>https://isomer-user-content.by.gov.sg/47/e05df50b-c69e-472d-b5f5-3bae64b37e7b/Leadership%20Story%207%20-%20Personal%20Mastery%20(Amanda%20and%20Yan%20Xing).pdf</link><guid isPermaLink="false">urn:isomer:resource:252662</guid><description>This story showcases how INSP Amanda&apos;s quiet dedication and empathetic guidance have made her an invaluable pillar of support for her team. </description><pubDate>Thu, 14 May 2026 00:00:00 +0800</pubDate></item>
<item><title>Leadership Story 10 - A Compassionate Leader (Eileen and Jack)</title><link>https://isomer-user-content.by.gov.sg/47/86a5753e-b831-4490-aa3d-06e5a00d3b59/Leadership%20Story%2010%20-%20A%20Compassionate%20Leader%20(Eileen%20and%20Jack).pdf</link><guid isPermaLink="false">urn:isomer:resource:252669</guid><description>This story showcases how CI Eileen&apos;s selfless coaching and patience helped a discouraged colleague rediscover his confidence and succeed. </description><pubDate>Thu, 14 May 2026 00:00:00 +0800</pubDate></item>
<item><title>How the Busiest People Find Joy</title><link>https://hbr.org/2025/07/how-the-busiest-people-find-joy?ab=HP-hero-featured-1&amp;source=post_page-----b83e91cc2ea4---------------------------------------</link><guid isPermaLink="false">urn:isomer:resource:70826</guid><description>Busy people reclaim joy by sharing active, passion-driven, varied leisure and fiercely protecting free time.</description><pubDate>Tue, 01 Jul 2025 00:00:00 +0800</pubDate></item>
<item><title>20 Leadership Behaviours That Undermine Trust and How to Restore It</title><link>https://www.forbes.com/councils/forbescoachescouncil/2025/03/27/20-leadership-behaviors-that-undermine-trust-and-how-to-restore-it/</link><guid isPermaLink="false">urn:isomer:resource:69611</guid><description>Leadership missteps like inconsistency, lack of transparency, and poor listening erode trust.</description><pubDate>Thu, 27 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>11 Causes for Leadership Failure (and How to Fix Them)</title><link>https://www.indeed.com/career-advice/career-development/failure-of-leadership</link><guid isPermaLink="false">urn:isomer:resource:70766</guid><description>Poor leaders micromanage and avoid accountability - fix by communicating clearly, empowering teams, and owning mistakes.</description><pubDate>Wed, 26 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>Ways to Become Indispensable at Work</title><link>https://www.indeed.com/career-advice/career-development/ways-to-become-indispensable</link><guid isPermaLink="false">urn:isomer:resource:70760</guid><description>Become indispensable at work through exceeding expectations, mastering unique skills, and fostering collaboration.</description><pubDate>Wed, 26 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>Flexible Leaders Avoid the Trap of Habitual Thinking - Do You?</title><link>https://www.forbes.com/sites/danpontefract/2025/03/19/flexible-leaders-avoid-the-trap-of-habitual-thinking-do-you/</link><guid isPermaLink="false">urn:isomer:resource:70775</guid><description>Rigid leadership habits obstruct adaptability - cultivating flexible mindsets and habits is crucial to lead effectively.</description><pubDate>Wed, 19 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>How to Handle Receiving Feedback (Step-by-Step Guide)</title><link>https://au.indeed.com/career-advice/career-development/how-to-handle-receiving-feedback</link><guid isPermaLink="false">urn:isomer:resource:70769</guid><description>To grow from feedback, leaders should listen actively, reflect before reacting, seek clarity, revise and follow up.</description><pubDate>Wed, 05 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>Our Favourite Management Tips on Strategic Thinking</title><link>https://hbr.org/2025/03/our-favorite-management-tips-on-strategic-thinking</link><guid isPermaLink="false">urn:isomer:resource:70794</guid><description>Strategic thinking entails asking smarter questions, demonstrating skills, and knowing when to pivot or stay on course.</description><pubDate>Tue, 04 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>19 Tips To Become an Influential Leader For Your Team</title><link>https://www.indeed.com/career-advice/career-development/influencing-leaders</link><guid isPermaLink="false">urn:isomer:resource:58075</guid><description>Leaders should lead by influence, not authority, by empowering, supporting, and inspiring teams to achieve shared goals.</description><pubDate>Thu, 20 Feb 2025 00:00:00 +0800</pubDate></item>
<item><title>Cynefin Framework: Empower Your Leaders to Make Better Business Decisions</title><link>https://ca.indeed.com/hire/c/info/cynefin-framework-best-practices</link><guid isPermaLink="false">urn:isomer:resource:69653</guid><description>Cynefin Framework helps leaders adapt decisions by categorising situations as clear, complex, chaotic, or complicated.</description><pubDate>Wed, 15 Jan 2025 00:00:00 +0800</pubDate></item>
<item><title>10 Essential Skills to Help People Leaders Develop in 2025</title><link>https://www.forbes.com/councils/forbeshumanresourcescouncil/2025/01/08/10-essential-skills-to-help-people-leaders-develop-in-2025/</link><guid isPermaLink="false">urn:isomer:resource:69686</guid><description>Developing key leadership skills ensures long-term success for people leaders and their organisations.</description><pubDate>Wed, 08 Jan 2025 00:00:00 +0800</pubDate></item>
<item><title>The 4Cs of Great Leadership: How Being Confident, Connected, Committed, and Courageous Lead to Organisational Success</title><link>https://www.innovativehumancapital.com/article/the-4cs-of-great-leadership-how-being-confident-connected-committed-and-courageous-lead-to-organ#:~:text=Confidence%20grounds%20leadership%20through%20self,challenge%20the%20status%20quo%2C%20and</link><guid isPermaLink="false">urn:isomer:resource:69649</guid><description>Lead with confidence, connection, commitment, and courage to inspire teams and achieve organisational success.</description><pubDate>Fri, 27 Dec 2024 00:00:00 +0800</pubDate></item>
<item><title>5 Leadership Trends That Will Help to Shape 2025</title><link>https://www.forbes.com/sites/sallypercy/2024/12/19/5-leadership-trends-that-will-help-to-shape-2025/</link><guid isPermaLink="false">urn:isomer:resource:69662</guid><description>2025 leadership trends: human-centric AI, fractional C-suite roles, neurodiversity inclusion, and culture focus.</description><pubDate>Thu, 19 Dec 2024 00:00:00 +0800</pubDate></item>
<item><title>The Art of 21st-Century Leadership: From Succession Planning to Building a Leadership Factory</title><link>https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/the-art-of-21st-century-leadership-from-succession-planning-to-building-a-leadership-factory</link><guid isPermaLink="false">urn:isomer:resource:69695</guid><description>21st-century leaders need energy, humility, resilience, learning, humour, and stewardship to lead teams effectively.</description><pubDate>Tue, 22 Oct 2024 00:00:00 +0800</pubDate></item>
<item><title>Top HR Focus Areas for 2025 and How to Excel in Them</title><link>https://www.gartner.com/en/articles/top-hr-focus-areas-for-2025</link><guid isPermaLink="false">urn:isomer:resource:70778</guid><description>HR leaders prioritise leadership development, culture alignment, workforce planning, change management, and HR tech.</description><pubDate>Mon, 21 Oct 2024 00:00:00 +0800</pubDate></item>
<item><title>Why We Need a Mindset Shift for Problem Solving</title><link>https://medium.com/@becomingavery/why-we-need-a-mindset-shift-for-problem-solving-7f21bf0d794d</link><guid isPermaLink="false">urn:isomer:resource:69619</guid><description>Solve problems better by shifting your mindset: use fresh perspectives, experiment, and embrace simplicity.</description><pubDate>Tue, 01 Oct 2024 00:00:00 +0800</pubDate></item>
<item><title>How to Practice Empathy and Boost EQ: 17 Leadership Tips</title><link>https://www.forbes.com/councils/forbescoachescouncil/2024/09/30/how-to-practice-empathy-and-boost-eq-17-leadership-tips/</link><guid isPermaLink="false">urn:isomer:resource:69728</guid><description>Practice team empathy by actively listening, acknowledging emotions, and building trust to enhance engagement.</description><pubDate>Mon, 30 Sep 2024 00:00:00 +0800</pubDate></item>
<item><title>The Importance of Humbleness in Leadership</title><link>https://www.forbes.com/councils/forbesnonprofitcouncil/2024/03/21/the-importance-of-humbleness-in-leadership/</link><guid isPermaLink="false">urn:isomer:resource:70745</guid><description>Humility in leadership fosters trust, continuous learning, and deeper client engagement.</description><pubDate>Tue, 21 May 2024 00:00:00 +0800</pubDate></item>
<item><title>How Leaders Fake Psychological Safety and What To Do About It</title><link>https://www.innovativehumancapital.com/article/how-leaders-fake-psychological-safety-and-what-to-do-about-it</link><guid isPermaLink="false">urn:isomer:resource:69720</guid><description>Leaders may undermine psychological safety by having a performative culture, favouring harmony over honest feedback.</description><pubDate>Wed, 10 Apr 2024 00:00:00 +0800</pubDate></item>
<item><title>The 6 Essential Skills Every Leader Should Master</title><link>https://medium.com/@marilynzakhour/the-6-essential-skills-every-leader-should-master-283c2619f741</link><guid isPermaLink="false">urn:isomer:resource:69670</guid><description>Master strategic thinking, decision-making, stakeholder management, communication, data visualisation, presentations.</description><pubDate>Mon, 11 Mar 2024 00:00:00 +0800</pubDate></item>
<item><title>Elephant in the Room: Resolving Conflicts Constructively in a Team</title><link>https://ordinaryguru.medium.com/elephant-in-the-room-resolving-conflicts-constructively-in-a-team-0263b9b712d5</link><guid isPermaLink="false">urn:isomer:resource:69724</guid><description>Resolve team conflicts by fostering trust, open communication, and safe spaces for honest discussion.</description><pubDate>Wed, 20 Dec 2023 00:00:00 +0800</pubDate></item>
<item><title>How to Conduct Much Better Performance Reviews</title><link>https://www.forbes.com/sites/hillennevins/2023/12/19/how-to-conduct-much-better-performance-reviews/</link><guid isPermaLink="false">urn:isomer:resource:69508</guid><description>Clear, actionable reviews focus on development, empathy, future goals, timing, and diverse feedback sources.</description><pubDate>Tue, 19 Dec 2023 00:00:00 +0800</pubDate></item>
<item><title>How to Receive Valuable Feedback as a Leader</title><link>https://www.forbes.com/councils/forbeshumanresourcescouncil/2023/09/13/how-to-receive-valuable-feedback-as-a-leader/</link><guid isPermaLink="false">urn:isomer:resource:69616</guid><description>Leaders get best feedback by asking peers and direct reports for advice in a safe, specific, non‑threatening way.</description><pubDate>Wed, 13 Sep 2023 00:00:00 +0800</pubDate></item>
<item><title>Looking to Level Up Your Leadership? Try Journaling</title><link>https://medium.com/reboot-leadership-resiliency/looking-to-level-up-your-leadership-try-journaling-5dd3387b6ee7</link><guid isPermaLink="false">urn:isomer:resource:69692</guid><description>Journaling improves leadership by increasing self-awareness, reflection, and deeper understanding of personal growth. </description><pubDate>Thu, 06 Jul 2023 00:00:00 +0800</pubDate></item>
<item><title>Qualities of the Ideal Leader</title><link>https://www.jopafl.com/uploads/issue30/QUALITIES_OF_THE_IDEAL_LEADER.pdf</link><guid isPermaLink="false">urn:isomer:resource:69701</guid><description>Ideal leaders share power, foster self-leadership, and guide with empathy, vision, and continuous self-improvement. </description><pubDate>Sat, 01 Jul 2023 00:00:00 +0800</pubDate></item>
<item><title>The Leadership Odyssey</title><link>https://www.spencerstuart.com/-/media/2023/april/leadershipodyssey/hbr_spencer_stuart_leadership_odyssey_4_12_2023.pdf</link><guid isPermaLink="false">urn:isomer:resource:69740</guid><description>Leadership transformation is a journey through departure, voyage, and return, requiring humility, resilience, support.</description><pubDate>Mon, 01 May 2023 00:00:00 +0800</pubDate></item>
<item><title>How Managing Your Anxiety Can Make You a Better Leader</title><link>https://hbr.org/podcast/2023/04/how-managing-your-anxiety-can-make-you-a-better-leader</link><guid isPermaLink="false">urn:isomer:resource:69088</guid><description>Anxiety can be reframed as a leadership asset. When managed, it can enhance focus, empathy, and team support.</description><pubDate>Tue, 11 Apr 2023 00:00:00 +0800</pubDate></item>
<item><title>Being Highly Sensitive Is a Superpower - Here&apos;s How to Leverage It</title><link>https://www.forbes.com/sites/kathycaprino/2023/02/28/being-highly-sensitive-is-a-superpowerheres-how-to-leverage-it/</link><guid isPermaLink="false">urn:isomer:resource:69512</guid><description>Highly sensitive people have heightened empathy, creativity, deep focus, and attention to detail.</description><pubDate>Tue, 28 Feb 2023 00:00:00 +0800</pubDate></item>
<item><title>When Your Emotions and Responsibilities Clash: Navigating a Leadership Role With Compassion</title><link>https://www.forbes.com/sites/benjaminlaker/2023/02/01/when-your-emotions-and-responsibilities-clash-navigating-a-leadership-role-with-compassion/</link><guid isPermaLink="false">urn:isomer:resource:69497</guid><description>Leaders must balance emotion and duty: remain impartial, fact‑based, and compassionate in decision‑making.</description><pubDate>Wed, 01 Feb 2023 00:00:00 +0800</pubDate></item>
<item><title>Only Fools Rush In: Pitfalls of Hasty Problem Solving</title><link>https://knowledge.insead.edu/strategy/only-fools-rush-pitfalls-hasty-problem-solving</link><guid isPermaLink="false">urn:isomer:resource:69534</guid><description>Take time to properly frame and understand the issue first, as rushing to solve complex problems may lead to errors.</description><pubDate>Thu, 19 Jan 2023 00:00:00 +0800</pubDate></item>
<item><title>Motivating People Starts with Building Emotional Connections</title><link>https://impactmagazine.medium.com/motivating-people-starts-with-building-emotional-connections-troy-t-taylor-a92319d72fa3</link><guid isPermaLink="false">urn:isomer:resource:69733</guid><description>Motivating people starts with building connections - leaders inspire by connecting authentically with employees.</description><pubDate>Fri, 29 Jul 2022 00:00:00 +0800</pubDate></item>
<item><title>The Secrets of Superbosses and How You Can Become One</title><link>https://jacobm.medium.com/the-secrets-of-superbosses-and-how-you-can-become-one-4091e396bea</link><guid isPermaLink="false">urn:isomer:resource:69679</guid><description>Superbosses develop leaders by nurturing talent, delegating boldly, and inspiring teams to exceed expectations.</description><pubDate>Mon, 04 Jul 2022 00:00:00 +0800</pubDate></item>
<item><title>To Get Results, The Best Leaders Both Push and Pull Their Teams</title><link>https://cdn.fedweb.org/fed-115/2/To%2520Get%2520Results%252C%2520the%2520Best%2520Leaders%2520Both%2520Push%2520and%2520Pull%2520Their%2520Teams.pdf</link><guid isPermaLink="false">urn:isomer:resource:69502</guid><description>Effective leaders balance &apos;push&apos; (directive) and &apos;pull&apos; (inspirational) approaches to optimise team performance.</description><pubDate>Tue, 24 May 2022 00:00:00 +0800</pubDate></item>
<item><title>What Good Leaders Can Learn from Good Teachers</title><link>https://www.forbes.com/councils/forbesbusinesscouncil/2021/09/10/what-good-leaders-can-learn-from-good-teachers/</link><guid isPermaLink="false">urn:isomer:resource:70757</guid><description>Leaders thrive by adopting teachers&apos; tools: personalised growth plans, actionable feedback, improving coaching skills. </description><pubDate>Fri, 10 Sep 2021 00:00:00 +0800</pubDate></item>
<item><title>Why the Most Productive People Don&apos;t Always Make the Best Managers</title><link>https://www.shrm.org/topics-tools/news/organizational-employee-development/productive-people-dont-always-make-best-managers</link><guid isPermaLink="false">urn:isomer:resource:69659</guid><description>Top performers may lack essential managerial skills like innovation, communication, empathy, and team development.</description><pubDate>Tue, 27 Oct 2020 00:00:00 +0800</pubDate></item>
<item><title>Making Better Decisions Under Uncertainty</title><link>https://executiveeducation.wharton.upenn.edu/thought-leadership/wharton-at-work/2020/10/making-better-decisions-under-uncertainty/</link><guid isPermaLink="false">urn:isomer:resource:70741</guid><description>To make informed decisions under uncertainty, leaders should manage emotions, biases, and leverage on diverse inputs.</description><pubDate>Thu, 01 Oct 2020 00:00:00 +0800</pubDate></item>
<item><title>How to Delegate Effectively</title><link>https://www.forbes.com/sites/ashiraprossack1/2020/09/26/how-to-delegate-effectively/?sh=63b335da20e1</link><guid isPermaLink="false">urn:isomer:resource:70816</guid><description>Delegate effectively by letting go, being strategic, setting clear expectations, and trusting them to complete the task.</description><pubDate>Sat, 26 Sep 2020 00:00:00 +0800</pubDate></item>
<item><title>For Smarter Decisions, Empower Your Employees</title><link>https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/for-smarter-decisions-empower-your-employees</link><guid isPermaLink="false">urn:isomer:resource:69526</guid><description>Empowering employees with tools, clear boundaries, and coaching leads to higher‑quality decisions and performance.</description><pubDate>Wed, 09 Sep 2020 00:00:00 +0800</pubDate></item>
<item><title>At Defining Moments, Good Judgement is Good for Business</title><link>https://www.forbes.com/sites/benjaminkomlos/2020/04/14/at-defining-moments-good-judgement-is-good-for-business/</link><guid isPermaLink="false">urn:isomer:resource:69638</guid><description>Good judgment blends learning, trust, experience, detachment, options, and delivery for smarter decisions.</description><pubDate>Tue, 14 Apr 2020 00:00:00 +0800</pubDate></item>
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