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ICA – Psychology Division

Senior Leader Resources

34 articles

14 May 2026

Leadership Story 9 - Above and Beyond (Shawn, Govind, and Leonard)

This showcases how SUPT Shawn and DSP Govind's genuine care for a colleague's well-being went above and beyond the call of duty.

Leading People

14 May 2026

Leadership Story 8 - Command and Control of an SAC (Ken)

This story showcases how SUPT Ken's wisdom, decisiveness, and genuine care have shaped a generation of leaders.

Leading People

29 April 2026

Coaching Guide for Supervisors

A practical, step-by-step framework for supervisors to conduct structured and impactful coaching conversations—helping officers reflect, improve, and perform at their best.

Leading People

7 April 2026

5 Tips to Lead with Influence

Want to learn more about how to lead your team with Influence? Learn 5 tips to do so through this infographic.

Leading People

1 July 2025

How the Busiest People Find Joy

Busy people reclaim joy by sharing active, passion-driven, varied leisure and fiercely protecting free time.

Leading Self

1 May 2025

The Ten Steps of Crisis Communications

Build a crisis team, train spokespeople, plan forward, and communicate swiftly to protect the organisation's reputation.

Leading People

26 March 2025

The Benefits of Swapping Jobs and How to Create a Job Swapping Programme

Job swapping lets employees temporarily exchange roles, fostering skill growth, unique perspectives, and collaboration.

Leading Task

26 March 2025

How to Create a Leadership Development Programme in 6 Steps

Build leadership programs by assessing needs, planning, training, tracking, and focusing on coaching and accountability.

Leading Task

23 March 2025

How to Build Trust at Work: Strategies Experts Say Top Leaders Use

Build trust at work by being consistent, empathetic, transparent, curious, and reliable in everyday actions.

Leading People

13 January 2025

Complementary Strengths: Building a Balanced Leadership Team

Leadership that focuses on complementary strengths help to drive innovation, adaptability, and superior decision-making.

Leading Self