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<title>ICA – Psychology Division — Senior Leader Resources</title>
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<item><title>Leadership Story 8 - Command and Control of an SAC (Ken)</title><link>https://isomer-user-content.by.gov.sg/47/0b1cb739-895b-4a32-92e1-a07a1f75eb96/Leadership%20Story%208%20-%20Command%20and%20Control%20of%20an%20SAC%20(Ken).pdf</link><guid isPermaLink="false">urn:isomer:resource:252663</guid><description>This story showcases how SUPT Ken&apos;s wisdom, decisiveness, and genuine care have shaped a generation of leaders. </description><pubDate>Thu, 14 May 2026 00:00:00 +0800</pubDate></item>
<item><title>Leadership Story 9 - Above and Beyond (Shawn, Govind, and Leonard)</title><link>https://isomer-user-content.by.gov.sg/47/bc181118-af08-4871-aae1-924eee6c50ea/Leadership%20Story%209%20-%20Above%20and%20Beyond%20(Shawn,%20Govind,%20and%20Leonard).pdf</link><guid isPermaLink="false">urn:isomer:resource:252666</guid><description>This showcases how SUPT Shawn and DSP Govind&apos;s genuine care for a colleague&apos;s well-being went above and beyond the call of duty. </description><pubDate>Thu, 14 May 2026 00:00:00 +0800</pubDate></item>
<item><title>Coaching Guide for Supervisors</title><link>https://isomer-user-content.by.gov.sg/47/6854308e-8cd0-4804-87cc-eb799c3ff6ce/Coaching%20Resource%20v5.1%20(Final).pdf</link><guid isPermaLink="false">urn:isomer:resource:216418</guid><description>A practical, step-by-step framework for supervisors to conduct structured and impactful coaching conversations—helping officers reflect, improve, and perform at their best.</description><pubDate>Wed, 29 Apr 2026 00:00:00 +0800</pubDate></item>
<item><title>5 Tips to Lead with Influence</title><link>https://isomer-user-content.by.gov.sg/47/95795847-1aa5-4cd5-a827-ffd4f0e88c56/Tips%20to%20Lead%20with%20Influence.pdf</link><guid isPermaLink="false">urn:isomer:resource:188683</guid><description>Want to learn more about how to lead your team with Influence? Learn 5 tips to do so through this infographic.</description><pubDate>Tue, 07 Apr 2026 00:00:00 +0800</pubDate></item>
<item><title>How the Busiest People Find Joy</title><link>https://hbr.org/2025/07/how-the-busiest-people-find-joy?ab=HP-hero-featured-1&amp;source=post_page-----b83e91cc2ea4---------------------------------------</link><guid isPermaLink="false">urn:isomer:resource:70827</guid><description>Busy people reclaim joy by sharing active, passion-driven, varied leisure and fiercely protecting free time.</description><pubDate>Tue, 01 Jul 2025 00:00:00 +0800</pubDate></item>
<item><title>The Ten Steps of Crisis Communications</title><link>https://www.crisisnavigator.com/The-Ten-Steps-of-Crisis-Communications.490.0.html</link><guid isPermaLink="false">urn:isomer:resource:69645</guid><description>Build a crisis team, train spokespeople, plan forward, and communicate swiftly to protect the organisation&apos;s reputation.</description><pubDate>Thu, 01 May 2025 00:00:00 +0800</pubDate></item>
<item><title>How to Create a Leadership Development Programme in 6 Steps</title><link>https://www.indeed.com/career-advice/career-development/leadership-program-development</link><guid isPermaLink="false">urn:isomer:resource:70797</guid><description>Build leadership programs by assessing needs, planning, training, tracking, and focusing on coaching and accountability.</description><pubDate>Wed, 26 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>The Benefits of Swapping Jobs and How to Create a Job Swapping Programme</title><link>https://www.indeed.com/career-advice/career-development/swapping-jobs#:~:text=Job%20swapping%20is%20when%20two,for%20a%20period%20of%20time.</link><guid isPermaLink="false">urn:isomer:resource:70813</guid><description>Job swapping lets employees temporarily exchange roles, fostering skill growth, unique perspectives, and collaboration.</description><pubDate>Wed, 26 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>How to Build Trust at Work: Strategies Experts Say Top Leaders Use</title><link>https://www.forbes.com/sites/dianehamilton/2025/03/23/how-to-build-trust-at-work-strategies-experts-say-top-leaders-use/</link><guid isPermaLink="false">urn:isomer:resource:69749</guid><description>Build trust at work by being consistent, empathetic, transparent, curious, and reliable in everyday actions.</description><pubDate>Sun, 23 Mar 2025 00:00:00 +0800</pubDate></item>
<item><title>Complementary Strengths: Building a Balanced Leadership Team</title><link>https://www.linkedin.com/pulse/complementary-strengths-building-balanced-leadership-team-rowinski-p3fkc/</link><guid isPermaLink="false">urn:isomer:resource:70754</guid><description>Leadership that focuses on complementary strengths help to drive innovation, adaptability, and superior decision-making.</description><pubDate>Mon, 13 Jan 2025 00:00:00 +0800</pubDate></item>
<item><title>The 4Cs of Great Leadership: How Being Confident, Connected, Committed, and Courageous Lead to Organisational Success</title><link>https://www.innovativehumancapital.com/article/the-4cs-of-great-leadership-how-being-confident-connected-committed-and-courageous-lead-to-organ#:~:text=Confidence%20grounds%20leadership%20through%20self,challenge%20the%20status%20quo%2C%20and</link><guid isPermaLink="false">urn:isomer:resource:69650</guid><description>Lead with confidence, connection, commitment, and courage to inspire teams and achieve organisational success.</description><pubDate>Fri, 27 Dec 2024 00:00:00 +0800</pubDate></item>
<item><title>Objective and Subjective Decision Making for Growth-Stage Leadership Teams</title><link>https://www.edisonpartners.com/blog/objective-and-subjective-decision-making-for-growth-stage-leadership-teams#:~:text=Both%20objective%20and%20subjective%20decision,team%20performance%20and%20organizational%20success.</link><guid isPermaLink="false">urn:isomer:resource:70748</guid><description>Balancing objective data with subjective insights improves decision-making, boosting team and organisational success.</description><pubDate>Tue, 24 Sep 2024 00:00:00 +0800</pubDate></item>
<item><title>10 Reasons Why Mentoring Programs Fail (and How to Fix Yours)</title><link>https://www.forbes.com/councils/forbeshumanresourcescouncil/2024/08/13/10-reasons-why-mentoring-programs-fail-and-how-to-fix-yours/</link><guid isPermaLink="false">urn:isomer:resource:70772</guid><description>Many mentorship programmes fail due to lack of training and structure, unclear goals, and poor mentor-mentee matches.</description><pubDate>Tue, 13 Aug 2024 00:00:00 +0800</pubDate></item>
<item><title>How Leaders Fake Psychological Safety and What To Do About It</title><link>https://www.innovativehumancapital.com/article/how-leaders-fake-psychological-safety-and-what-to-do-about-it</link><guid isPermaLink="false">urn:isomer:resource:69721</guid><description>Leaders may undermine psychological safety by having a performative culture, favouring harmony over honest feedback.</description><pubDate>Wed, 10 Apr 2024 00:00:00 +0800</pubDate></item>
<item><title>The Dark Side of Ego: How an Inflated Sense of Self Undermines Leadership</title><link>https://www.forbes.com/councils/forbescoachescouncil/2024/04/04/the-dark-side-of-ego-how-an-inflated-sense-of-self-undermines-leadership/</link><guid isPermaLink="false">urn:isomer:resource:70751</guid><description>Inflated egos in leadership breed arrogance, hinder growth, and erode trust, but humility fosters effective leadership.</description><pubDate>Thu, 04 Apr 2024 00:00:00 +0800</pubDate></item>
<item><title>Maximising Organisation Success Through Team Effectiveness</title><link>https://www.forbes.com/sites/forbescoachescouncil/2024/02/06/maximizing-organization-success-through-team-effectiveness/</link><guid isPermaLink="false">urn:isomer:resource:70820</guid><description>Build effective teams by fostering trust, embracing conflict and failure, cultivating accountability and aligning goals.</description><pubDate>Tue, 06 Feb 2024 00:00:00 +0800</pubDate></item>
<item><title>How to Bridge the Generation Gap at Work</title><link>https://www.forbes.com/sites/liesbethvanderlinden/2024/01/11/how-to-bridge-the-generation-gap-at--work/</link><guid isPermaLink="false">urn:isomer:resource:69531</guid><description>Bridge generational divides at work by rejecting stereotypes, building trust, and creating individualised connections.</description><pubDate>Thu, 11 Jan 2024 00:00:00 +0800</pubDate></item>
<item><title>Elephant in the Room: Resolving Conflicts Constructively in a Team</title><link>https://ordinaryguru.medium.com/elephant-in-the-room-resolving-conflicts-constructively-in-a-team-0263b9b712d5</link><guid isPermaLink="false">urn:isomer:resource:69725</guid><description>Resolve team conflicts by fostering trust, open communication, and safe spaces for honest discussion.</description><pubDate>Wed, 20 Dec 2023 00:00:00 +0800</pubDate></item>
<item><title>How to Conduct Much Better Performance Reviews</title><link>https://www.forbes.com/sites/hillennevins/2023/12/19/how-to-conduct-much-better-performance-reviews/</link><guid isPermaLink="false">urn:isomer:resource:69507</guid><description>Clear, actionable reviews focus on development, empathy, future goals, timing, and diverse feedback sources.</description><pubDate>Tue, 19 Dec 2023 00:00:00 +0800</pubDate></item>
<item><title>What Is Psychological Safety?</title><link>https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-psychological-safety</link><guid isPermaLink="false">urn:isomer:resource:60002</guid><description>Psychological safety is a team climate where people feel safe speaking up, learning, and challenging without fear.</description><pubDate>Mon, 17 Jul 2023 00:00:00 +0800</pubDate></item>
<item><title>To Help Your Team Grow, Give Them Space to Struggle</title><link>https://medicalstaff.vch.ca/Documents/Leadership%20Development/To%20Help%20Your%20Team%20Grow%20Give%20Them%20Space%20to%20Struggle.pdf</link><guid isPermaLink="false">urn:isomer:resource:69736</guid><description>Let teams struggle to build confidence; leaders should facilitate, not micromanage, to foster growth and independence.</description><pubDate>Thu, 06 Jul 2023 00:00:00 +0800</pubDate></item>
<item><title>Level Up Teams&apos; Performance with Self-Efficacy</title><link>https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/06/02/level-up-teams-performance-with-self-efficacy/</link><guid isPermaLink="false">urn:isomer:resource:70823</guid><description>Offer growth opportunities, encourage reflection, provide support and set realistic goals to foster self-efficacy. </description><pubDate>Fri, 02 Jun 2023 00:00:00 +0800</pubDate></item>
<item><title>Teamwork is Hard Work. Here&apos;s How to Build the Skills to Do It Well</title><link>https://www.forbes.com/sites/annkowalsmith/2023/04/25/teamwork-is-hard-work-heres-how-to-build-the-skills-to-do-it-well/?sh=23b522c37232</link><guid isPermaLink="false">urn:isomer:resource:69743</guid><description>Build effective teams with active listening, questions, challenging assumptions, respectful disagreement, and empathy.</description><pubDate>Tue, 25 Apr 2023 00:00:00 +0800</pubDate></item>
<item><title>What It Really Means (and Takes) to Become a Thought Leader</title><link>https://www.forbes.com/councils/forbesagencycouncil/2023/04/19/what-it-really-means-and-takes-to-become-a-thought-leader/</link><guid isPermaLink="false">urn:isomer:resource:69704</guid><description>To become a thought leader, one needs to possess a unique, purpose-driven perspective and have discipline to live it.</description><pubDate>Wed, 19 Apr 2023 00:00:00 +0800</pubDate></item>
<item><title>Reduce Burnout Risk: Fix the Workplace &apos;Mismatches&apos;</title><link>https://www.forbes.com/sites/rodgerdeanduncan/2022/11/25/reduce-burnout-risk-fix-the-workplace-mismatches/</link><guid isPermaLink="false">urn:isomer:resource:69521</guid><description>Fix burnout by aligning people and work: address mismatches in workload, control, rewards, community, fairness, values.</description><pubDate>Fri, 25 Nov 2022 00:00:00 +0800</pubDate></item>
<item><title>6 Ways to Reenergise a Depleted Team</title><link>https://cdn.fedweb.org/fed-115/2/6%2520Ways%2520to%2520Reenergize%2520a%2520Depleted%2520Team.pdf</link><guid isPermaLink="false">urn:isomer:resource:60001</guid><description>Leaders can restore team energy through fostering purpose, connection, self-care, prioritisation, and timely support.</description><pubDate>Fri, 18 Nov 2022 00:00:00 +0800</pubDate></item>
<item><title>Motivating People Starts with Building Emotional Connections</title><link>https://impactmagazine.medium.com/motivating-people-starts-with-building-emotional-connections-troy-t-taylor-a92319d72fa3</link><guid isPermaLink="false">urn:isomer:resource:69732</guid><description>Motivating people starts with building connections - leaders inspire by connecting authentically with employees.</description><pubDate>Fri, 29 Jul 2022 00:00:00 +0800</pubDate></item>
<item><title>How to Create Strategic Alignment in a Senior Leadership Team</title><link>https://medium.com/%40davenicoll125/how-to-create-strategic-alignment-in-a-senior-leadership-team-138e84ff6ecf</link><guid isPermaLink="false">urn:isomer:resource:69689</guid><description>Create strategic alignment by involving all leadership levels, clarifying goals, and communicating consistently.</description><pubDate>Mon, 13 Jun 2022 00:00:00 +0800</pubDate></item>
<item><title>To Get Results, The Best Leaders Both Push and Pull Their Teams</title><link>https://cdn.fedweb.org/fed-115/2/To%2520Get%2520Results%252C%2520the%2520Best%2520Leaders%2520Both%2520Push%2520and%2520Pull%2520Their%2520Teams.pdf</link><guid isPermaLink="false">urn:isomer:resource:69501</guid><description>Effective leaders balance &apos;push&apos; (directive) and &apos;pull&apos; (inspirational) approaches to optimise team performance.</description><pubDate>Tue, 24 May 2022 00:00:00 +0800</pubDate></item>
<item><title>Cultivate a Learning Culture Within Your Organisation</title><link>https://www.ccl.org/articles/leading-effectively-articles/cultivate-and-sustain-a-learning-culture-within-your-organization/</link><guid isPermaLink="false">urn:isomer:resource:69676</guid><description>Make learning a goal by aligning development with strategy, empowering leaders, and integrating learning in daily tasks.</description><pubDate>Thu, 12 May 2022 00:00:00 +0800</pubDate></item>
<item><title>Senior Leadership Teams: How to Lead Leadership</title><link>https://www.impactinternational.com/insights/senior-leadership-teams-how-lead-leadership?gad_source=1&amp;gad_campaignid=21818002077&amp;gbraid=0AAAAAqOz2Pv3xy5vZXu_ho1I4E38Gop0n&amp;gclid=Cj0KCQjwxJvBBhDuARIsAGUgNfivcWyZn5of0IJK20q3BZVjq_bucVjIwyhw9tcultDhC043RKxc_AUaApfFEALw_wcB</link><guid isPermaLink="false">urn:isomer:resource:69656</guid><description>Senior leaders should foster distributed leadership, be agile, create collective purpose, and model continuous learning.</description><pubDate>Tue, 01 Jun 2021 00:00:00 +0800</pubDate></item>
<item><title>Break Down Change Management into Small Steps</title><link>https://academichelptoday.com/assets/documents/Break_Down_Change_Management_into_Small_Steps_-_HBR.pdf</link><guid isPermaLink="false">urn:isomer:resource:58079</guid><description>Break down big changes into smaller steps, adjust habits incrementally, and evolve through continuous learning.</description><pubDate>Mon, 03 May 2021 00:00:00 +0800</pubDate></item>
<item><title>You&apos;re Delegating. It&apos;s Not Working. Here&apos;s Why</title><link>https://hbr.org/2020/11/youre-delegating-its-not-working-heres-why</link><guid isPermaLink="false">urn:isomer:resource:70784</guid><description>Delegation may fail if leaders lack clarity, overstep, under-support, or mismatched expectations. </description><pubDate>Thu, 12 Nov 2020 00:00:00 +0800</pubDate></item>
<item><title>How to Delegate Effectively</title><link>https://www.forbes.com/sites/ashiraprossack1/2020/09/26/how-to-delegate-effectively/?sh=63b335da20e1</link><guid isPermaLink="false">urn:isomer:resource:70817</guid><description>Delegate effectively by letting go, being strategic, setting clear expectations, and trusting them to complete the task.</description><pubDate>Sat, 26 Sep 2020 00:00:00 +0800</pubDate></item>
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