Eldercare
Find support services and resources for caregivers and elderly care here.
Last updated 7 August 2025
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The Senior Helpline by Sage Counselling Centre
This National Helpline is a free service for anyone aged 50 and above, as well as those seeking information about elderly-related issues and services.
Helpline: 1800 555 5555
Email: reception@sagecc.org.sg
Helpline opening hours:
Mon to Fri: 9am to 5pm
Closed on Sat, Sun & PH
Caregivers Alliance Limited
Caregiver Alliance Limited is dedicated to meeting the needs of caregivers of persons with mental health issues and dementia, through education, support network, crisis support, tailored services and self-care enablement.
For enquiries:
Dial 6460 4400
Email general@cal.org.sg
Hotline opening hours:
Mon to Fri: 9am to 6pm
Closed on Sat, Sun & PH
TOUCH Community Services
TOUCH Community Services aims to help equip caregivers to deal with common issues.
Careline: Dial or Whatsapp 6804 6555 (Mon to Fri, 9am to 5pm)
For enquiries:
Dial 6377 0122
Email caregivers@touch.org.sg
Hotline opening hours:
Mon to Fri: 9am to 6pm
Closed on Sat, Sun & PH
Dementia SG
Dementia SG aims to support and empower caregivers of people living with dementia, through the use of education, trainings and facilitation in building of support networks.
Click here for the caregiver support services referral form. Send in the completed form via email for follow up.
For enquiries:
Dial 6377 0700
Email info@dementia.org.sg
Hotline opening hours:
Mon to Fri: 9am to 6pm
Sat: 9am to 1pm
Closed on Sun & PH
Lions Befrienders
Lion Befrienders is committed to providing holistic care and support to help seniors age healthily in place with community participation.
For a list of location for the various services available, click here
Lions Befrienders Service Association Head Office:
Contact: 1800 375 8600
Email: LBadmin@lb.org.sg
O’Joy Care Services
O'Joy enhances seniors' mental well-being through personalised counselling and coordinated care plans. They foster a supportive community environment by connecting seniors with essential resources, promoting healthy ageing.
For enquiries:
Dial 6749 0190
Email hello[at]ojoy.org
Hotline opening hours:
Mon to Fri: 8am to 5.30 pm
Closed on Sat, Sun & PH
NTUC Health
NTUC Health provides a comprehensive and integrated suite of quality and accessible health and elderly care services to meet the growing needs of families and their dependents.
For enquiries:
Dial 6590 4300
Email care@ntuchealth.sg
Hotline opening hours:
Mon to Fri: 8.30am to 6pm
Closed on Sat, Sun & PH
Agency for Integrated Care
Agency for Integrated Care reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need.
For enquiries:
Dial 1800 650 6060
Email enquiries@aic.sg
Hotline opening hours:
Mon to Fri: 8.30am to 8.30pm
Sat: 8.30am to 4pm
IPD Services and Resources
IPD Counselling Services
For internal counselling services, email us at ICA-IPD@ica.gov.sg with your work email.
IPD Social Media
IPD's Youtube Page provides a series of short educational videos that focuses on mental health and well-being. Click here to browse through!
IPD's Spotify Channel houses the "Work in Progress" podcasts, which features psychologist sharing on topics ranging from mindfulness to post-traumatic growth. Click here to browse through!!
IPD's Well-Being Whatsapp Channel disseminates information and resources on mental well-being to better support ICA staff members. Click here to join!
External Counselling Services
WELL-BEING@GOV COUNSELLING SERVICES (POWERED BY INTELLECT)
Steps:
Use this link (onelink.to/intellect) to download the 'Intellect' app on your phone
Select 'Join with your organisation'
Enter agency code: ICACARES
Sign up with your ICA email address
24/7 WELL-BEING@GOV WHOLE-OF-GOVERNMENT (WOG) COUNSELLING HOTLINE
Hotline number: 3163 7577
Government officers can call the hotline to book counselling sessions with Intellect.