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Providers
Find financial assistance schemes, counselling services, and resources to help you manage your finances and build financial security here.
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Financial Assistance/Scheme
Central Provident Fund Board (CPFB)
CPFB aims to enable Singaporeans to have a secure retirement, through lifelong income, healthcare financing, and home financing.
For enquiries:
Dial 1800 222 3399 (queries on healthcare, e.g. MediSave, MediShield Life or CareShield Life)
Dial 1800 227 1188 (queries on retirement, housing, nomination)
Whatsapp 60315753
Hotline/Textline opening hours:
Mon to Fri: 8:30am to 5:30pm
Closed on Sat, Sun & PH
Eve of Christmas, New Year and Chinese New Year: 8:30 am to 1pm
Agency for Integrated Care
Agency for Integrated Care reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need.
For enquiries:
Dial 1800 650 6060
Email enquiries@aic.sg
Hotline opening hours:
Mon to Fri: 8:30am to 8:30 pm
Sat: 8:30 am to 4pm
Support Go Where
SupportGoWhere is a one-stop portal for individuals and families in Singapore to find and apply for support schemes and services with ease.
For enquiries, you can fill in the form here
Community Health Assist Scheme (CHAS)
The Community Health Assist Scheme (CHAS) enables all Singapore Citizens to receive subsidies for medical care at participating General Practitioner (GP).
For enquiries:
Dial 1800 275 2427
Hotline opening hours:
Mon to Fri: 8.30am to 6pm
Closed on Sat, Sun and PH
Financial Literacy
MoneySense
MoneySense aims to make money matters simple and intuitive for all Singaporeans, to enable them to manage their money well, and make sound financial decisions on their own.
For enquiries, please fill in the online form here
Institute of Financial Literacy
Institute for Financial Literacy conduct free and unbiased financial education and training programmes to the public. Their programme includes Money Management, Insurance, Investing and Retirement Planning.
For enquiries, you can fill in the form at the end of the page here
Credit Counselling Singapore
Credit Counselling Singapore aims to promote the responsible use of credit and provide help to debt-distressed individuals.
For enquiries:
Dial 6225 5227
Email enquiry@ccs.org.sg
Hotline opening hours:
Mon to Fri: 9am to 6pm
Closed on Sat, Sun & PH
Support Groups
Chinese Development Assistance Council
Chinese Development Assistance Council offers programmes and assistance schemes to help the less privileged in the community maximise their potential and strive for social mobility through self-help and mutual support.
For enquiries:
Dial 6841 4889
Email enquiry@cdac.org.sg
Hotline opening hours:
Mon to Thu: 8.30am to 6pm
Fri: 8.30am to 5.30pm
Closed on Sat, Sun, PH
Singapore Indian Development Association
Singapore Indian Development Association provides holistic programmes to improve students’ educational performance, build youth and family aspirations, and support those in need. They rally and collaborate with a wide spectrum of partners and individuals, to actively support the needs of the Indian community.
For enquiries:
Dial 1800 295 3333
Email queries@sinda.org.sg
Hotline opening hours:
Mon to Fri: 9am to 6pm
Closed on Sat, Sun & PH
Majlis Ugama Islam Singapura
Majlis Ugama Islam Singapura look after the administration and interests of Singapore's Muslim communitys.
For enquiries:
Dial 6359 1199
Email info@muis.gov.sg
Hotline opening hours:
Mon to Fri: 8.30am to 5.30pm
Closed on Fri from 12.30pm to 2.30pm
Closed on Sat, Sun & PH
MSF Social Service Office
MSF ComCare provides financial assistance and social support to individuals and families who need help with their daily living expenses.
For assistance:
Dial the Comcare hotline at 1800-222-0000
Email Ask_SSO@msf.gov.sg
Hotline opening hours:
Mon to Sun: 7am to 12am
Counselling and Debt-Related Services
Silver Lining Community Services
Silver Lining Community Services provide problem-gambling education, debt-management counseling and crisis intervention for affected persons and their family members.
For enquiries:
Dial 6749 0400
Email admin@silverlining.com.sg
Hotline opening hours:
Mon to Wed: 10am to 6pm
Thu & Fri: 1pm to 9pm
Closed on Sat, Sun & PH
Adullam Life Counselling
Adullam Life Counselling is a Christian-based organisation that aims to help individuals overcome their debt problem with family and community support, and reduce their financial stress. They provide counselling, negotiation and mediation help.
For enquiries:
Dial 6659 7844
Email admin@adullam.org.sg
Hotline opening hours:
Mon: 9.30am to 5.30pm
Tue: 1pm to 10pm
Wed to Fri: 9.30am to 5.30pm
Closed on Sat, Sun & PH
AMP Singapore
AMP Singapore is a non-profit organisation serving the Muslim community. They assist individuals facing debt problems through a three-pronged approach: advice, educate and research.
Helpline: 6416 3960 / 6416 3961 (Mon to Fri, 10am to 5pm)
For enquiries:
Dial 6416 3963
Email corporate@amp.org.sg
Enquiry hotline opening hours:
Mon to Fri: 9am to 6pm
Closed on Sat, Sun and PH
One Hope Centre
One Hope Centre is a Christian faith-based organization for problem gambling and debt related issues that caters to the public.
Helpline: 6547 1011
For general enquiries:
Dial 6286 0152
Email help@onehopecentre.org
Hotlines opening hours:
Mon to Fri: 9am to 6pm
Closed on Sat, Sun & PH
Other Related Services
ScamShield
ScamShield is a Government directory for scam-related information.
24/7 Hotline: 1799
You can use the above hotline to:
Get directed to your bank if you're a victim of a scam
Check if something is a scam
Receive advice on how to protect yourself from scams
MySkillsFuture
MySkillsFuture is a one-stop portal to support Singaporeans in their lifelong learning journey. Individuals can discover training opportunities, and use SkillsFuture Credits to take courses that can benefit them.
For enquiries relating to skills, training and portal issue:
Dial 6785 5785
Submit an enquiry here
Hotline opening hours:
Mon to Fri: 8.30am to 5.30pm
Closed on Sat, Sun & PH
IPD Services and Resources
IPD Counselling Services
For internal counselling services, email us at ICA-IPD@ica.gov.sg with your work email.
IPD Social Media
IPD's Youtube Page provides a series of short educational videos that focuses on mental health and well-being. Click here to browse through!
IPD's Spotify Channel houses the "Work in Progress" podcasts, which features psychologist sharing on topics ranging from mindfulness to post-traumatic growth. Click here to browse through!!
IPD's Well-Being Whatsapp Channel disseminates information and resources on mental well-being to better support ICA staff members. Click here to join!
External Counselling Services
WELL-BEING@GOV COUNSELLING SERVICES (POWERED BY INTELLECT)
Steps:
Use this link (onelink.to/intellect) to download the 'Intellect' app on your phone
Select 'Join with your organisation'
Enter agency code: ICACARES
Sign up with your ICA email address
24/7 WELL-BEING@GOV WHOLE-OF-GOVERNMENT (WOG) COUNSELLING HOTLINE
Hotline number: 3163 7577
Government officers can call the hotline to book counselling sessions with Intellect.